Support

Last updated 16 de outubro de 2026 · The English version of this page is the authoritative one.

Support is answered by the person who wrote the app. Email support@dontkillmygains.com and you will get a reply from a human, usually within two working days.

What to include in a bug report

What you were doing and what you expected to happen.
iPhone and watch model, and the iOS / watchOS version (Settings → General → About).
The app version and build (Settings → About inside the app).
Whether you were offline, and whether the Watch was involved.
A screenshot or screen recording if you have one.

Deleting your account and data

Delete your account in the app under Settings → Account → Delete account, or email support@dontkillmygains.com from the address you signed up with. Everything is deleted from our server; export your CSV first if you want to keep a copy.

Subscriptions and refunds

Pro is sold through Apple. Cancel in Settings → Apple Account → Subscriptions on your iPhone; request refunds at reportaproblem.apple.com. We cannot see your payment details or issue refunds ourselves.

Questions

Is it really free?

Yes. Logging, programs, previous values and notes, the Apple Watch app, the rest timer, gym locations, the 90-day e1RM chart, CSV export and Strong/Hevy import are free with no ads. Pro adds long-range analytics, the muscle-balance map and AI generation.

Do I need an account?

No. Your first workout runs without one; add an account later to sync.

Does it work without signal?

Yes. Every set is saved on the phone the instant you log it and syncs when you are back online. The Watch app works on its own in the gym basement.

Can I bring my Strong or Hevy history?

Yes. Export a CSV from Strong or Hevy and import it in Settings. Exercises we don’t recognise become custom exercises, so nothing is dropped.

What does Pro add, and can I lose free features?

Pro adds long-range analytics, the muscle-balance map and AI program and exercise generation. Can you lose free features? No, never. Nothing that is free today will move behind Pro.

Android?

No. iOS 26 and watchOS 26 only.

How do I delete my data?

One email to support and everything is gone, or delete your account in Settings inside the app. Either way it is deleted from our server, not just hidden.